PRMC/Froggy 99 Flu Shot Clinic This Saturday

The Wagner Wellness Van will be making stops throughout the Lower Shore to help people connect with health insurance plans.

The Wagner Wellness Van will be making stops throughout the Lower Shore to help people connect with health insurance plans.

Know someone who needs a seasonal flu shot? Have a college student home now for the holidays who does? Good news, it’s not too late! On Saturday, December 20 from 10:00 a.m. until 1:00 p.m., Peninsula Regional Medical Center and Froggy 99.9 are teaming up to provide Delmarva residents their best “shot” against the flu this season.

PRMC is bringing its Wagner Wellness Van to the Froggy 99.9 studios in the K-Mart Shopping Center on Route 50 in Salisbury, and will be providing flu shots to anyone age 13 and above for a $10.00 donation-cash only please, and if under 18, be sure to bring along a parent.

Froggy will be broadcasting live from 10:30 a.m. to 12:30 p.m. with giveaways. PRMC giveaways will also be available for anyone receiving their flu shot. You still have time to beat the flu this season. Call 410-543-7139 for more information.

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Pillows for Pediatrics

Judy Young donates pillows to PRMC. Accepting the donation is Community Relations Director, Roger Follebout, Jr.

Judy Young donates pillows to PRMC. Accepting the donation is Community Relations Director, Roger Follebout, Jr.

One thing that can certainly be said about the Delmarva Peninsula is that at this time of the year, there are some wonderful traditions that usher in the Christmas holiday.

One of our favorites, and as reliable as Santa on the evening of the 24th, is the annual visit by Judy Young of Salisbury. Judy spends the better part of the year creating handmade pillows and selecting stuffed animals all designed to keep our patients in Pediatrics both happy and busy. On Thursday of last week, for the 17th consecutive year, Judy stopped in to drop off the items she so patiently and expertly hand crafts in her Salisbury home.

Judy says her happiness comes in knowing that the kids will have a handmade pillow to call their own.

Thanks Judy! We’re honored to be a part of your holiday tradition again this year, and we appreciate you always thinking of our kids during the season.

If you want to donate toys, pillows or anything else to Peninsula Regional Medical Center, contact the PRMC Foundation at 410-543-7140.

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PRMC Dedicates New Mother-Baby Unit in Memory of Delmarva Native Madeline Perdue


Members of the Arthur W. Perdue Foundation helped Peninsula Regional Medical Center to dedicate its new Mother-Baby Unit on Friday, November 28. Built with the help of a $500,000 grant from the Arthur W. Perdue Foundation, the new unit provides large, modern, private rooms with more space for mothers, babies and families.

The unit was dedicated in the name of Delmarva native Madeline Perdue, who passed away in 2011, and was the mother of Perdue Farms Chairman Jim Perdue. As they helped cut the ribbon on the new unit, Jim Perdue and his sisters Anne Oliviero and Sandra Spedden were presented with a miniature version of the dedication sign bearing Madeline’s name. Sibling Beverly Perdue Jennings was unable to attend. All of Madeline Perdue’s children were born at Peninsula Regional Medical Center.

“At Perdue, we’re proud to continue our support for PRMC and its mission to improve the communities it serves,” said Kim Nechay, executive director of the Arthur W. Perdue Foundation. “This is important to the Foundation and the Perdue family because PRMC serves the entire region that Perdue considers home. Madeline and Frank Perdue raised their children here so there is something very fitting about the Mother-Baby unit being what directly benefits from this gift. The renovations that these funds helped make possible are amazing and will help many families — many of which will be Perdue associates and family members — welcome their babies.”

The new rooms were planned with families and enhanced bonding in mind. Each room has a daybed for a support person to stay overnight, as well as a comfortable glider, to help mothers to breastfeed and bond with babies. The rooms in the newly remodeled unit are clustered in three-room “pods,” so nursing teams will always be close by and available to their patients. Peninsula Regional’s Mother-Baby Unit features Couplet Care, in which the same nurse takes care of both moms and babies, together in the same room. Research shows that families benefit from Couplet Care with increased bonding, babies who cry less and are easier to soothe. Each room has a computer, as well as an area for the newborns to be examined, with additional lighting for the nurses and pediatricians to best assess the babies. There is also a parent lounge for education on care after discharge.

“We want to help each of the 2,000 babies born here every year to have an exceptional start in life, and this is a beautiful new setting that will help us to achieve that,” said Diane Hitchens, RN, the Director of Women’s & Children’s Services at PRMC.

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Peninsula Regional Hosts New Sickle Cell Disease Support Group

Peninsula Regional Medical Center in Salisbury is starting a new support group for people with sickle cell disease. The first meeting will take place on Wednesday, December 17 from noon to 1 p.m. in the Radiation Oncology Conference Room in Peninsula Regional Medical Center’s Richard A. Henson Cancer Institute.

Sickle cell disease us a disorder in which the body makes sickle-shaped blood cells. People with SCD can be affected in many different ways. The support group gives people with SCD the chance to interact with others facing similar issues, and to learn and share information. Topics will include healthy habits, how to prevent infections, medication management, pain control and stress management.

For information on joining the group, please call Jennifer Rayne at 410-912-6840.

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PRMC Chairman’s, President’s Leadership Awards Bestowed

Peninsula Regional Medical Center President/CEO Dr. Peggy Naleppa and Board of Trustees Chairman Bill McCain recently presented members of the Peninsula Regional healthcare team with President’s Leadership and Chairman’s Awards for their contributions to the Medical Center and the patients they serve. In addition, former board member Ed Urban returned to bestow the award named in his honor.

From left, Bill McCain, Chuck Rayne, Eddie Conklin, Mary Lou Melhorn and Peggy Naleppa.

The Chairman’s Award Non-Clinical Winning Entry was Vascular Lab Flow Improvement, won by Eddie Conklin, Laura Brown, Florence Rayne, Mary Lou Melhorn and Jeannie Ruff. Inefficient vascular lab processes led to added cost and decreased access for patients. The team analyzed the process to find areas of opportunity. They improved the patient scheduling process and moved the function within Radiology, which opened space and created cross-training opportunities, and implemented standard work. The result: No backlog on appointments since February 2013, and expense was reduced to 32% below budget.

Finalists for the award included:

  • Ambulatory pharmacy project (PRMC HomeScripts)
  • Clinical Admission Team (CAT) Project
  • O.R. Close to Cut Project

Honorable Mentions:

  • Pharmacy KitCheck Implementation
  • Vancomycin Delivery Mechanism project

From left, Bill McCain, Cynthia Mitchell, Cindy D’Aquila, Erin Mareck and Peggy Naleppa.

The Chairman’s Award Clinical Winning Entry was ICU CAUTI Improvement, won by Erin Mareck, Cindy D’Aquila, Mary Cannon, Celine Eisele, Stacey Smith, Padmaja Ambre and Cindy Mitchell. Starting in August, 2013 CAUTI rates in ICU started to trend upward. The goal was to reduce the rates to below benchmark and eventually to zero. This team developed and implemented a Nurse Driven Protocol for the removal of urinary catheters as quickly as possible, which has been shown to reduce infection rates. They also reeducated the nursing staff about CAUTI prevention measures, which are now part of their standard work. They do daily monitoring of these prevention measures and review all patients with catheters to make sure they are still necessary for good care. As of May and June, 2014 the ICU Standardized Infection Ratio fell below the state average.

Honorable Mentions:

  • Epidural Delivery Process
  • Splish, Splash, Baby’s First Bath

From left, Bill McCain, Gina Grier, Ed Urban and Erin Mareck.

The Ed Urban Quality Award was earned by the Post-Operative Cardiac Patient Glucose Control project, with team members Steve Wilson, PA-C, Erin Mareck, Gina Grier, Caroline Mansy, Dr. Robert Chasse, John Jordan, Karen Jones, and Ann Turner. Their goal was to maintain the post-op cardiac patient’s glucose to 180 mg/dl or lower in the timeframe of 18 – 24 hours after anesthesia end time. The team used process mapping and chart review to analyze the data and found that 26 percent of patients had a glucose greater than 180. These were primary CABG patients with known diabetes or pre-diabetic tendencies. The interventions included recording exact time of anesthesia end time so insulin IV drip could be started sooner, leaving the drip in place through the first 2 hours of conversion to sub-q insulin dose, drawing a blood glucose prior to transfer to 3 Layfield (with correction doses give prior to transfer also). Result: Over the last 4 quarters, more than 97 percent of post-cardiac patients sustained blood sugars within the desire range during the 18-24 hour period post-anesthesia. In addition, related outcomes include a decrease in the infection rates, post-op renal failure, surgical reoperation, prolonged ventilation, overall and CTICU length of stay, and mortality rates.

President’s Leadership Awards honor individuals who embrace the philosophy that leadership is a privilege and a position of shared trust. With that philosophy also comes accountability and ownership. Winners were:

Gwyn Kravec, Executive Director of Health Information Services & Privacy Officer. Kravec has led multiple hospital initiatives for health information management, and has been an invaluable source of knowledge for the upcoming ICD-10 transition.

Jeanne Ruff, Executive Director of the Guerrieri Heart & Vascular Institute. Ruff is a dynamic leader of the heart center, consistently keeping its many components running smoothly, and known and respected for her great integrity and ethics.

Congratulations to all the recipients, and thank you to everyone who was nominated as well, for all of your efforts in continuously working to improve Peninsula Regional and to deliver exceptional service.

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Peninsula Regional Medical Center Becomes Certified Philips Lifeline GoSafe Provider

Peninsula Regional Medical Center announced on Monday, November 17, that it has become a certified Philips Lifeline GoSafe provider. GoSafe is a leading mobile medical alert service that is designed to help provide peace of mind to seniors at home or on the go.

Peninsula Regional Medical Center achieved certification through completing a comprehensive training curriculum and program offered by Philips Lifeline, the nation’s first medical alert service. Throughout the certification process, Peninsula Regional Medical Center demonstrated its knowledge of GoSafe and expertise in how the technology can help active, independent seniors live life to the fullest.

Featuring the power of up to six location technologies, GoSafe gives seniors the assurance to get up and go while being protected by Philips Lifeline’s 24/7, U.S.-based emergency call response center. GoSafe is the only mobile personal emergency response system (mPERS) to use this “hybrid” locating approach, which allows response center associates to locate seniors in need of assistance in areas where GPS may not be available. Additionally, GoSafe’s built-in AutoAlert fall detection technology can automatically call for help if it detects a fall, providing protection even if the senior is unable to call on their own.

GoSafe enables help to arrive when and where it is needed. The system uses an in-home communicator to optimize in-home performance, and the pendant can be charged while worn, providing continuous protection for the wearer.

“We’re proud to offer a service that empowers seniors to age safely and independently while providing their families with peace of mind,” said Bevereley Stoakley, Lifeline Manager for Peninsula Regional Medical Center. “By offering GoSafe, we can give seniors the confidence to stay active and on-the-go while keeping them connected to help if they need it. Peninsula Regional Medical Center considers senior health and wellbeing to be our first priority and we’re delighted that Philips Lifeline shares that mission.”

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DAISY Award Honors Two PRMC Nurses

Susan Drummond, RN, left, and Joy Knauer, RN, are the recipients of the November/December Daisy Award for Extraordinary Nurses.

Susan Drummond, RN, left, and Joy Knauer, RN, are the recipients of the November/December Daisy Award for Extraordinary Nurses.

Teamwork can be an important part of good nursing care – especially when the patient can feel like part of the team. A patient at Peninsula Regional Medical Center’s Medical Infusion department nominated her two infusion nurses, Susan Drummond, RN, and Joy Knauer, RN, for the Daisy Award for Extraordinary Nurses for getting to know her and for making her frequent visits special.

“Susan and Joy are the two faces I see each month as I go for my infusions,” the nominator wrote. “Although I dread my procedures and wish I could be anywhere else, I always know I will be treated with extra kindness and made to feel very special. Last summer, my infusion day just happened to fall on my birthday,” their nominator wrote. “When I arrived and pulled back the curtain to my cubicle, it was decorated with Happy Birthday banners and there was even a cupcake with a candle in it!” She said the nurses always bring her favorite cookies – Lorna Doone shortbreads – to snack on while she undergoes her infusion; they have gotten to know her as a person and treat her as more than just another patient – although, she noted, they show the same exceptional kindness to all of their patients. “These two ladies epitomize what it means to be a nurse, but they have learned more than what books teach. They have learned the art of caring and compassion for their patients.”

Drummond and Knauer were honored with the Daisy Award in a ceremony before their colleagues, as well as their nominating patient and family. They received a certificate commending them for being extraordinary nurses. The certificate reads: “In deep appreciation of all you do, who you are, and the incredibly meaningful difference you make in the lives of so many people.” They were also given fresh daisies, and a sculpture called A Healer’s Touch, hand-carved by artists of the Shona Tribe in Zimbabwe. To nominate an exceptional nurse, visit and share a story.

“We are proud to be among the hospitals participating in the Daisy Award program. Nurses are heroes every day,” said PRMC Chief Nursing Officer Mary Beth D’Amico. “It’s important that our nurses know their work is highly valued.”

The not-for-profit DAISY Foundation is based in Glen Ellen, CA, and was established by family members in memory of J. Patrick Barnes. Patrick died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little-known but not uncommon auto-immune disease. The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families.

President and Co-Founder of The DAISY Foundation Bonnie Barnes said, “When Patrick was critically ill, our family experienced firsthand the remarkable skill and care nurses provide patients every day and night. Yet these unsung heroes are seldom recognized for the super-human work they do. The kind of work the nurses at PRMC are called on to do every day epitomizes the purpose of The DAISY Award.”

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